Claims

After an incident, remember...

Do:

  • Take reasonable steps to minimise any loss or liability, and prevent and further loss or liability
  • Obtain details of any other person or vehicle involved and any witness(s)
  • Report any burglary, theft, arson, or intentional damage to the police
  • Advise your insurer and your broker

Don't:

  • Start repairs until the insurance company gives permission, unless it is necessary to prevent further loss or liability
  • Admit fault or responsibility
  • Do anything which may prejudice the insurance company’s ability to defend any claim made against you, or make recovery of the loss from any other person

WHERE DO I START?

We make it easy for you to make a claim!

  1. Understand

    Understand what is required before you make a claim

  2. Get In Touch

    Fill out our claim form, or contact us directly.

  3. You're Done!

    Sorted.

Start Your General Claim

Start Your Motors Claim

Smith & Smith Windscreen Claim

or

Download General Claims PDF Download Motor Claims PDF

Our Providers

Ando
Allianz Global Assistance Travel Insurance
Allianz New Zealand Ltd
American Home Assurance Co / AIG
AMP General
Aviation Co-Op / Wholesale Insurance Services
CamperCare
Classic Cover
Club Marine
Delta Insurance
Dual Insurance
IUA
Lumley General Insurance (N.Z.) Limited
National Auto Club
nib Health Insurance
NZI
NZI Marine
NZI Liability
Prestigio
Protecsure Insurance
Protecta
QBE Insurance
Rosser Underwriting
Star Underwriting
Sunderland Marine
Vero Insurance New Zealand Ltd
Vero Liability
Vero Marine
Zurich
Ando

Phone:

0800 567 333
Allianz Global Assistance Travel Insurance

Phone:

0800 630 117

Alt Phone:

09 487 0813
Allianz New Zealand Ltd

Phone:

0800 500 115
American Home Assurance Co / AIG

Phone:

09 355 3100
AMP General

Phone:

0508 806 244
Aviation Co-Op / Wholesale Insurance Services

Phone:

04 473 5593
CamperCare

Phone:

0800 250 600
Classic Cover

Phone:

0800 456 254
Club Marine

Phone:

0800 11 2582
Delta Insurance

Phone:

09 300 0165
Dual Insurance

Phone:

09 281 8361

Alt Phone:

09 973 0197
IUA

Phone:

09 914 6440
Lumley General Insurance (N.Z.) Limited

Phone:

0800 227 653
National Auto Club

Phone:

0800 501 508
nib Health Insurance

Phone:

0800 123 642
NZI

Phone:

0800 227 653
NZI Marine

Phone:

0800 227 653
NZI Liability

Phone:

0800 227 653
Prestigio

Phone:

0800 250 600
Protecsure Insurance

Phone:

0800 881 488
Protecta

Phone:

09 377 6872
QBE Insurance

Phone:

0800 723 252
Rosser Underwriting

Phone:

0800 867 677
Star Underwriting

Phone:

0800 250 600
Sunderland Marine

Phone:

03 546 8830
Vero Insurance New Zealand Ltd

Phone:

0800 800 134
Vero Liability

Phone:

09 306 0350
Vero Marine

Phone:

0800 800 134

Alt Phone:

0800 800 270
Zurich

Phone:

09 928 8000